Customer Success Agent - Finnish speaking

Salary Competitive

We are looking for you who want to participate and contribute to a fantastic customer experience at Anyfin. We are a fast-growing and ambitious team, working towards the goal of becoming the borrower's best friend. We want to help people get away from high interest rates and hidden fees.


Working in customer support, you will have good interpersonal skills; as you will interact with customers via e-mail, Facebook, chat and phone. You will continuously improve how we communicate with our customers, our goal is to deliver a world-class service.

This is a broad and varied role with good development opportunities.

 

We offer you:

  • The possibility to help build a fintech company from scratch.
  • Build and launch our service in a new market, alongside an experienced and international team.
  • An entrepreneurial environment with passionate, fun colleagues.
  • Endless development opportunities.

 

We want someone who:

  • Is fluent in Swedish, Finnish and English; in both speech and writing.
  • Looks at endless possibilities - "nothing is impossible".
  • Takes own initiative to improve our service and executes ideas together with our development team.
  • Is able to multi-task under pressure.

 

We believe you:

  • Should have 0-2+ years of experience in customer-focused work.
  • Are keen to learn and willing to take initiative.
  • Are self-motivated, fearless and have a great desire to contribute to the team and spread a positive atmosphere around you.

 

Type of employment:

Full-time employment

Apply now with your resume and personal letter via The Hub. If you have any questions, please contact Oskar Karlsson, responsible for oskar@anyfin.com or by phone +46 (0) 76 040 84 00.

Perks and benefits

This job comes with several perks and benefits

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

See all 13 benefits

Working at
Anyfin

Anyfin is a fintech company based in Stockholm. We provide smart tools that help put financial power back in the hands of the people – where we believe it belongs. Everything we do is based on one vision: to improve the world’s financial health. We are a fast-growing team of 100 co-workers specializing in programming, artificial intelligence, design, customer success and credit underwriting. Working for Anyfin is an exciting journey, where we are all close to the decisions and what’s going on in the company. We constantly explore new ways, fail fast and challenge to improve. We never settle. Anyfin is a great place to work because: - Our interests are in alignment with the customers’. We truly care for people, which means they can trust us without a doubt. We would never do anything we wouldn’t want ourselves. - Technology is king, we want to do it right from the start: agile, modular and on the forefront of innovation. - The time from idea to reality is short and we all contribute to the company success. - We are a team of ambitious, competent and kind people. - Together with strong financial backing, it's a pretty sweet deal.

Read more about Anyfin

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