BuildSafe is a rapidly growing B2B SaaS startup. We are looking for an exceptional Senior Customer Success Manager who wants to help us create a globally loved product. You will be an important asset from day one and will be in charge of forming your own role and recruiting junior staff.
BuildSafe is transforming the construction industry. By providing a powerful and user-friendly digital tool we help construction companies and real-estate developers build both safer and more efficiently.
We are an energetic team that loves to work with ambitious, curious and humble doers who are driven by defining and owning their own success. We are on the mission of creating a global industry standard – and we’re confident that it can only be done with a top-notch team delivering a first-class customer experience.
That’s why we need you. We are looking for a team player with an entrepreneurial drive to help our customers excel. Serving as the main point of contact you will be responsible to help our customers set- and follow up on their goals. You will work with the sales team to make sure that new accounts are on-boarded efficiently and that existing accounts have the resources, training and support necessary to achieve their goals. In parallel to managing accounts, you will act as a trusted advisor to the end users and their management to drive results and product adoption. In short: you will be responsible to make sure our clients are getting the most out of BuildSafe!
The challenge:
You share our desire to transform a massive industry with technological innovation. You probably also find these questions quite intriguing:
If you’re up to the challenge you will not only help our customers save time and money, but also help them reduce risks and accidents!
What you’ll do:
What you won’t do:
Your profile:
This job comes with several perks and benefits
Get your caffeine fix to get you started and keep you going.
Easy access and treehugger friendly workplace.
Social gatherings and games; hang out with your colleagues.
We take care of you, even when you are old and wrinkly.
Kids are the future, go spend time with them.
Are you a true Tech Savvy? Macbook, trackpad, you name it, we get you covered.