Would you like to work for the leading small business lender in the Nordics, and help our team expand into the Danish market, but be based from our Head Office in Stockholm? We can offer you an amazing learning experience, a true taste of entrepreneurship, and heaps of opportunities to develop your technical and communication skills!
Qred, founded in 2015 and now a team of 50 professionals, offers fast, fair and convenient SME financing, helping entrepreneurs grow their businesses. Because we are business founders ourselves, we have a genuine passion for entrepreneurship – and we believe our customers feel that authenticity.
What you will do at Qred
As customer advisor, your most important responsibility is to ensure every customer feels valued and satisfied with their experience with Qred. We have come this far because of genuinely happy customers and passionate staff - and we expect you will want to help this cause!
Excel in customer contacts and deliver high-quality service via our support platform
Become an expert in the small business landscape, understand the challenges that entreprenuers face, and coach small business owners on how to grow and thrive
Be hands on in the credit underwriting process, so you will evaluate and process new and repeat customer applications (with support from our Qred Score Algorithm and team of experts)
Content-creation for our blog, and general trends in the Danish market, including competitive environment
Build effective, positive and enthusiastic relationships with our customers
What we are looking for in you:
Proactive: resourceful, new ideas and a positive attitude
Self-motivated: ability to work well independently
Curious: understand our clients' business needs, wants, and pain points
Positive mindset and driven to learn every day
Flexible, and willing to chip in within multiple areas in a start-up environment
Native Danish speaker willing to work from our office in Stockholm
What we offer
We believe happy employees create the best results. This is why we focus on creating a motivating work culture with various social events like release parties, after works, team building activities and company trips. Moreover, we have a fun start-up atmosphere in a scale-up environment with flat hierarchy where you’ll be expected and encouraged to contribute your ideas, and the right person can quickly make a significant impact.
Join the growing Qred Customer Succes team
For questions related to this role, contact Melisa or Abtin directly at email@example.com or firstname.lastname@example.org. You are welcome to send a CV with cover letter or a link to your LinkedIn profile. This is a full-time position based in Stockholm, Sweden and is open immediately.
This job comes with several perks and benefits
Get your caffeine fix to get you started and keep you going.
Easy access and treehugger friendly workplace.
Social gatherings and games; hang out with your colleagues.
Peckish after lunch? We got your back with soft drinks, treats and fruit.
We take care of you, even when you are old and wrinkly.