Here at Mavenoid, we’re building the world’s most intelligent—and human-friendly—troubleshooting system. Our software has been used to guide people through repairing mission-critical military systems and cloud-connected fleets of trucks. As a hands-on Head of Engineering (and possibly co-founder), you will help to further productify our platform, turning it into a web-based SaaS product (or TaaS, Troubleshooting as a Service).

THE ROLE

This role is neither static nor easily defined. It will change quickly along with our company. You should love working on hard problems and be able to build a version 1 of almost anything in a week. You will devise new systems that combine human knowledge with artificial intelligence to help people get to the root cause of problems. 

YOUR PROFILE

Ideally you are a full-stack software engineer, perhaps leaning towards back-end or front-end web development, though we don't insist on this label. More importantly, you have a track record of building things and can pick up new tools quickly. We’re looking for someone with an abnormally high work ethic and high ability relative to experience. 

WHERE YOU FIT IN

Two of the founders are experts in machine learning and have built the core platform and one founder is ex-Palantir. The existing founders own R&D, Platform and Business Development. You will own Engineering, working closely with all three of the founders on turning the platform into the best troubleshooting product in the world.

RESPONSIBILITIES

Turn our world-class troubleshooting platform into a web-based product based on detailed designs

Innovate on ways Mavenoid makes troubleshooting as accessible as email

Build client facing interfaces that allow for an unprecedented troubleshooting experience and takes advantages of the unique strengths of our approach

Take over the responsibility of the product roadmap

Make the platform more scalable

Solve hard and valuable problems such as versioning of diagnostic knowledge, and visualization/analysis of large amounts of diagnostic data

Work closely with the other founders to implement new machine learning algorithms

QUALIFICATIONS

You have a track record of building things

You are able to build impactful software and demonstrate value quickly

You can solve a wide breadth of problems in much more direct or elegant ways than most

You are intellectually curious and honest

You are able to learn new concepts and technologies on a weekly basis

You have strong computer science fundamentals

You have a great balance between pragmatism and the desire to get things right