The Hub | Head of Marketing

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Head of Marketing

Salary Competitive

Equity To be negotiated

Mavenoid helps people at some of the world’s most important organizations diagnose and solve problems. We can do a hundred different things but can only succeed with the right new partnerships and deals. We’re looking for a creative, hard-working business developer who want to grow quickly into a future leader in the organization. The role requires grappling with technical concepts and thriving in a highly data-driven environment and engineering culture.

ABOUT MAVENOID

Here at Mavenoid, we’re automating technical support through a human-friendly virtual agent. We replace long waits with interactive troubleshooting, freeing up time for support agents to deal with problems that need a human touch.

Born out of the pressure of diagnosing tanks for the Swedish Defense, today our platform is used by some of the world’s most important organizations to repair everything from trucks and cranes to robotic lawn mowers and home alarms. The company was founded in 2016 by former Palantir and Google engineers, and we’re backed by Creandum and Point Nine Capital, two of the leading European venture capital firms.

WHAT YOU’LL DO

As Head of Marketing, your first two projects will be ones you’ll remember 30 years from now. First, you will reinvent how intelligent virtual agents are distributed. Second, you will plant our flag on the word troubleshooting in people’s minds.

No two weeks will be the same, but you’ll have three main responsibilities:

Generate more inbound opportunities than we can currently handle, building our Demand Gen Machine from scratch
Design and run experiments to see what customer acquisition channels work best (content marketing, SEM, social/display ads, SEO, email marketing, offline ads, trade shows, speaking engagements etc)
Position Mavenoid as the world’s troubleshooting engine

WHO YOU ARE

You are a marketing maven. You have succeeded in a marketing role before and are hungry for a new challenge where you can set up the demand gen machine, the way it always should have been done. You are great at designing experiments and making decision based on data.

This role is neither static nor easily defined. It will change quickly along with our company. It requires wrestling with abstract technical concepts and thriving in an engineering culture. The right person is a marketing maven who can grow into a future leader who will shape our organization.

CULTURE

Qualities we look for in all our people:

Spikiness – You have at least one superpower, and multiple weaknesses are not just ok but expected
Selective Intensity – You are an 80/20 person who get the right things done
Intellectual Honesty – You are radical about truth and are candid to a fault
Self-guidance – You don’t wait to be told what to do, ever
Eternal Troubleshooting – You don’t tolerate brokenness, and establish loops that identifies and fixes it
Hemingwayness – You are a great writer

WHAT WE OFFER

The upsides of joining a small company early: outsized impact, real ownership and accountability, hard problems, faster learning, quicker decisions, less bureaucracy, and real equity (so you don’t have to worry about money ever again if we succeed) combined with a fair salary structure (so you don’t have to worry about money now no matter what).

INFORMATION

Reports to: CEO

Starting date: Whenever you are ready

Perks and benefits

This job comes with several perks and benefits

Free lunch

Enjoy a free catered lunch with your colleagues, every day.

Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit

Easy access and treehugger friendly workplace.

Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Working at
Mavenoid

See company profile

We’re building the platform for *technical* support of *physical* products, combining virtual product assistants that customers actually like with live video support. Many of the world's most iconic hardware brands use Mavenoid to help their customers install, use, and troubleshoot everything from 3D printers and robotic lawn mowers to dishwashers and headphones.