High calibre Customer Success Manager

Salary Competitive

The shopello platform is disrupting the way companies advertise online, and bringing a lot of business to our customers. We are starting to grow our existing accounts and need your help!


Our Shopello Sales Team is growing, and we are reorganising how we work with Sales and Customer Success Management. To succeed with our ambition to become the default option for online vendors to acquire their customers, we need more people who can consistently bring big business through the door.

Strong Growth. Shopello is enjoying strong growth year on year, and we are now establishing a new scalable team structure. This will set us up to seriously make a dent in our industry - and we want you to be a part of this.

 

We are audacious in our ambitions and we want you to be too, we consider it a strength.

 

SaaS & Marketing Software experience wanted. This position is open for someone who already knows their way around Customer Success & sales, preferably complex and technical. Experience from SaaS or Marketing software sales is a great merit here.

Team. You will work in a team with mixed experience who will look to you for advice. We encourage this, Sales can be competitive and that's good, but first and foremost we are a team. We succeed when we all succeed.

Contribute your feedback. The Shopello platform has great potential with a fast growing number of satisfied customers, but we want to take things even further! We are continuously developing the product, and want your feedback from the field to be a contribution in this.

Ideally you will rapidly wrap your head around the foundations, opportunities and limitations of the platform, so that you can begin prospecting for what we could do, not only what we do today.

Rapid change. You must feel comfortable working in a chaotic environment that changes fast, where the information is opaque at times. We are in a phase of growth, and hope that you will be contributing to setting strong habits and routines in the team we are building.

Market & our customers. We are moving on a relatively new market and many of the customers we have love our product. We want to help more businesses succeed with their online sales.

 

Your daily work in short:

  • Meet monthly quota goals for upsales

  • Owning the entire Customer Success process with training, advising, tailoring solutions, map out potential account size, make a plan for the account and ultimately optimise and grow the account to full potential

  • Build and iterate on Customer Success material

  • Log events in our CRM, and other administrative tasks

 

Languages:

We work towards all of Europe and we want you to speak English and at least one of the following languages in addition:

  • Swedish

  • German

  • Another european language

We consider it an asset with multiple languages but also believe that most customers of this calibre are approachable in English.

Starting date: As soon as possible

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

New tech gear
New tech gear

Are you a true Tech Savvy? Macbook, trackpad, you name it, we get you covered.

See all 12 benefits

Working at
Speqta

Speqta is a deal maker. Our people, platform, sites and services work hard day and night to deliver the most relevant customers to all our clients and partners, at scale. We help small businesses grow and large businesses excel and exceed their targets. We operate worldwide with a focus on the European market. We do what we do because we truly believe that for great deals to happen the right people need to meet the right products and services. We are that intersection.

Read more about Speqta

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