Blok is on a mission to disrupt the real estate market and build the best possible customer experience in selling & buying a home. We see the traditional real estate agencies as archaic and their paper pushing is so 90s. That’s why we’re bringing the industry into the 2020’s. Since its founding, Blok has sold nearly 300M€ worth of apartments.

Your role at Blok is to run our day-to-day customer facing operations as the lead agent. Together with our GM in Sweden you’ll set-up our office and operations in Sweden and Stockholm. Your responsibilities will center around the mission of providing our Swedish customers the best possible home selling and buying experience. Customer satisfaction will be the main indicator your performance will be measured against.

We expect you to have the required education and experience to operate as a real estate agent in Sweden (registrerad fastighetsmäklare).

Additionally we are looking for an individual who has the ambition and capacity to evolve into a Head of Customer Service position as our team and operations grow.

You’ll naturally become a part of our option program, we believe that you need to have ownership to feel ownership. 

In your role you will be working with the following things and experience in these is appreciated: 

• You’ll manage the day-to-day operations of our customer service and real estate agent team
• You ‘ll be in a key position to hiring new real estate agents and building the customer service team
• You’ll be refining the customer service processes and get better and better while sharing your learnings with the HQ and eventual other markets.
• You'll be directly facing our Swedish customers so this position requires you to be a native Swedish speaker.

We’ll offer you: 

• A key position at one of the hottest startups in Europe
• A generous option program
• Flexible working hours
• A young, urban work environment
• Cinnamon buns and beer every Friday!