Globuzzer is a social network for travelers, which was launched August 2016. A winner of KTH Innovation pre-incubator, that has also been selected as a successful showcase in Silicon Valley by the hosted social network builder company Mighty Networks. We have over 18K followers on our Facebook page and 14K users on our website. The team consists of 50+ multinational talented people that operate in 12 countries. Now we are looking for a motivated Relationship Manager to join our dream!

As Relationship Manager at Globuzzer you will act as the first contact point for our users and you will ensure that users satisfaction and network growth are maintained day in – day out.

This internship location is flexible

Key Responsibilities

• Act as user’s key contact point for assigned section/s.
• Master existing standard operating procedures and keep them as live documents under continues development.
• Update daily, weekly and monthly scorecards and reports to track assigned section/s performance.
• Write relevant materials and articles as per Globuzzer strategy and user needs.
• Actively contribute to Globuzzer expansion within different social media channels.
• Work as part of a team, but with plenty of opportunities to take responsibility on an individual level

Job Requirements 

• A bachelor’s degree (or currently enrolled student) in the relevant field, or equivalent work experience.
• Understanding the basics of Project Management and Customer Service
• Customer service experience is a plus
• Excellent writing, editing, and proofreading skills
• Excellent communication skill in English
• Excellent time management and prioritization skills
• Feels comfortable working in fast-paced environment
• Is flexible and can handle pressure
• Humble and patient

We offer

• The chance to implement and develop your own ideas
• Personal and professional growth
• Challenging role with great colleagues and excellent team spirit